Welcome to Demon Fisheye Lens help center!
Demon Fisheye Lens.com is dedicated to helping you find the information you need quickly and easily. If you have difficulty finding the help you need, please feel free to contact us within our normal business hours (see below) toll free at 1.800.601.7511.

Return / Exchange Policy

Should it be necessary to return an item, you may return it for a refund or exchange, excluding any shipping charges, within a period of 7 days from the day the order was placed. There are no returns on close out items, and seasonal packages.

To return an item you must call customer service for prior approval and obtain a return authorization number. All merchandise purchased from DemonFisheyeLens.com is sold in its original factory packaging. Merchandise can be returned only if in original packaging, unopened with all documentation & instructions (restocking fee may apply).

How to Contact Customer Service

Be assured that when you call, you will not find us rushed, or rude. The fact is we are waiting for you to call. We are glad when you do. The more questions you ask, the better.

Business Hours
Monday           9am-11pm EST
Tuesday           9am-11pm EST
Wednesday      9am-11pm EST
Thursday          9am-11pm EST
Friday              9am-4pm   EST
Saturday          Closed
Sunday            9am-11pm EST

If you call on Saturday or Sunday, you can leave a message. All messages will be replied to within 24 business hours.

Phone

Toll Free Customer Care 1.800.601.7511
Direct Line (no wait time) 415.505.7069

Receiving Your Order

When you receive your order, please follow these guidelines:

1. Carefully unpack and inspect all merchandise, taking care not to damage the packaging.

2. Do not throw away any of the packaging materials, such as boxes, instructions, inserts, bags, etc., until you are sure you want to keep the merchandise.

3. Keep your DemonFishEyeLens.com invoice with your important records.

4. Read all instruction manuals before testing your equipment.

Warranty / Extended Warranty

Demon Fisheye Lens brand lenses come with a 45 day manufacturer's warranty. Most other items sold by DemonFisheyeLens.com are covered by a manufacturer's USA, warranty. When the item has a manufacturer's warranty, and the warranty period has expired, calls for service or repairs should be referred directly to the manufacturer or their authorized service centers.

We offer unconditional extended warranties for our Demon Fisheye® Lenses. This warranty covers anything, from a scratched lens to a completely broken lens.

Please click on this Extended Warranty link for more information.

Advertise with us!

If you are interested in advertising on DemonFishEyeLens.com, please call

Elli Gigi at 305.848.4684